FAQ
Common questions
How much will my survey cost?
Our prices start from £295 for a fence line set-out, £495 for a measured boundary survey and £795 for a boundary evidence pack, all including VAT. The drone aerial add-on is from £95. These cover a typical house and garden within 40 miles of Warrington. Send us a few details and we will confirm a fixed, no-obligation price before you book.
What affects the price?
Mainly the length and number of boundaries, how overgrown or hard to reach they are, how far you are from Warrington and which drawings you need. That is why the form asks a few simple questions: it lets us give you a fixed price rather than an estimate.
How do I pay?
Fence line set-out is paid in full when you book, or the balance on the day before we leave site. For measured surveys and evidence packs, a 50% deposit books your date and the balance is due before your drawings are sent. We confirm the full fixed price in writing before you pay anything.
Can I cancel, and can you come out at short notice?
Because you book with us by phone or online, you normally have 14 days to change your mind and cancel. Most of our jobs are short notice, so if you would like us to visit within those 14 days, we will ask you to confirm in writing that you are happy for us to start early. If you then cancel after work has started, you pay only for the work done so far.
How long does it take?
A fence line set-out is usually under an hour on site. A measured survey usually takes one to two hours on site, and your drawing usually follows within five working days.
Do I need to be at home?
We need access to your property, but you do not need to be there the whole time. We work from your side of the boundary unless your neighbour is happy to give us access. For a set-out, we work out the line from your deeds, title plan or another plan you supply.
Can you mark my boundary from my title plan?
Yes. We overlay your deeds or Land Registry title plan onto our accurate site survey, work out where the boundary shown on your plan falls on the ground, and mark the line with pegs or paint so your fencer can build to it. We can also set out from a developer's plot plan or an agreed boundary plan. Title plans show a general boundary rather than the exact legal line, so if a boundary is in dispute we'd recommend a solicitor or chartered surveyor.
Will a survey settle a disagreement with my neighbour?
A survey on its own does not decide anything legally. What it does give you both is one accurate, neutral picture of what is on the ground and how it compares with the title plans, which is often a calmer place to start a conversation, mediation or a solicitor's advice.
Are you chartered surveyors?
No. We are measured survey specialists, not chartered surveyors, and we are not members of RICS. Our qualified engineers have over 20 years of experience and use survey-grade equipment every day. If your situation needs a chartered surveyor's opinion, we will tell you, and our drawings can be used by them.
Can you decide where the legal boundary is?
No. Where a legal boundary lies is a matter of law and evidence, such as your deeds and their history. We measure what is on the ground and show how it compares with your title plan. If you need a decision about the legal boundary, speak to a solicitor or a chartered surveyor who specialises in boundaries. Our measured drawing can be a useful, lower-cost first step for them.
Doesn't my title plan show the exact boundary?
Usually not. HM Land Registry title plans show general boundaries only, and HM Land Registry advises against scaling exact measurements from them. That is why our drawings show the title plan as an indicative best fit only.
Can my neighbour and I share the cost?
Yes. The boundary evidence pack can be instructed jointly, with one neutral drawing that both households receive and the fee split between you.
I'm putting up a garden wall, not a fence. Is there anything else to know?
A new masonry wall on or up to the boundary can need a notice to your neighbour under the Party Wall etc. Act 1996. Timber fences and hedges are not covered by the Act. Check the GOV.UK party wall guidance or ask a party wall surveyor before you build.
Do you fly over my neighbour's garden?
Only with care. We keep the drone over your property and the boundary strip where possible, avoid filming people, and talk to neighbours first. Footage is handled under UK GDPR, as set out in our privacy notice.